Independent LPI oversight for mortgage servicers

Your second line of defense.
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Trusted insurance oversight
Expert management for mortgage servicers

Eversight specializes in lender placed insurance oversight and management for mortgage loan servicers clearly acting as a "second line of defense" function. We understand the complexities of compliance and risk mitigation, which is why we provide tailored solutions that ensure trust and transparency. Our team of experts optimizes the RFP process through meticulous oversight and management, reducing costs to servicers and their borrowers, tracks and reports on SLA performance, and manages insurance vendors. With Eversight, you gain a dedicated partner focused on enhancing your operational efficiency and ensuring compliance in a competitive market.

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Expert insurance oversight
Comprehensive management for lenders

Common questions
Answers to your questions

  • Lender placed insurance oversight involves monitoring and managing insurance policies that mortgage servicers place on properties when borrowers do not maintain adequate coverage. Eversight specializes in this area, ensuring compliance with regulations and providing timely reporting. Our team conducts thorough audits to verify that all policies meet necessary requirements, minimizing risks for mortgage servicers. By leveraging our expertise, you can ensure that your lending practices align with industry standards while protecting your interests and assets.
  • Eversight conducts comprehensive compliance audits tailored for mortgage loan servicers. Our auditing process examines existing insurance policies to ensure adherence to regulatory standards and internal guidelines. We provide detailed reports that highlight any discrepancies or areas needing improvement, enabling servicers to rectify issues promptly. With our expert oversight, you can confidently navigate compliance challenges, mitigate risks, and maintain a strong reputation in the industry. Trust Eversight to enhance your compliance efforts while you focus on growing your business.
  • Vendor management is crucial at Eversight, where we evaluate and oversee the performance of insurance providers and related vendors for mortgage loan servicers. Our approach includes assessing vendor compliance, negotiating contracts, and monitoring service quality to ensure you receive the best value and coverage. By effectively managing these relationships, Eversight helps you minimize risks while optimizing service delivery. With our dedicated vendor management processes, you can focus on your core operations, confident that your insurance needs are in capable hands.
  • Eversight acts as an independent Broker of Record and oversight provider for mortgage servicers. We deliver arm’s-length LPI cost negotiations and ongoing vendor monitoring.
  • Eversight operates outside of day-to-day servicing operations and independently from LPI carriers, creating a clear second line of defense.
  • No. Eversight supplements existing controls by providing continuous oversight, monitoring, and documentation.

  • The model is designed to support vendor management, UDAAP, complaint management, and quality control expectations outlined by CFPB and GSE servicing guides.

  • Eversight provides independent oversight and Broker-of-Record support (where appointed) under agreement with participating carriers and/or servicers. Compensation structure is disclosed contractually and is designed to avoid influencing servicer placement decisions. Results vary by portfolio, carrier, and baseline program terms.

  • We maintain comprehensive documentation for examinations, including monthly SLA reports, complaint analysis, audit response tracking, and oversight summaries, all of which are readily available for review.

  • Based on prior engagements, servicers that we work with recognize an average annual savings of 7-8% through LPI carrier negotiations and competitive RFPs. We provide monthly LPI vendor SLA monitoring across borrower notifications, call center performance, refunds, and reporting. Additionally, we provide oversight on loss draft and claims including inspections, endorsements, and escalation handling, compliant root-cause analysis, and audit response management. Our services ensure regulatory-ready compliance aligned with CFPB and GSE expectations.

  • We offer our services with no out-of-pocket cost to the servicer or borrower. Utilization of our services provides independent, arm’s-length oversight that regulators expect while lowering the cost to servicers clearly acting without adding compliance headcount. Servicers that partner with us also see improved borrower experience and a defensible compliance posture.

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